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Related Questions
Can I use my E-ZPass on out-of-state toll roads?
A7: Yes, an E-ZPass issued in New York can be used on most toll roads, bridges, and tunnels in neighboring states, including New Jersey, Pennsylvania, Massachusetts, and others. E-ZPass is part of a larger consortium that encompasses several toll agencies across the region. However, it is essential to consult the E-ZPass website or contact the respective toll authority of the state you plan to travel to for specific information on interagency agreements and interoperability to ensure seamless tolling with your E-ZPass transponder.
How can I update my account information on e-zpassny.com?
A6: Updating your account information on e-zpassny.com is straightforward. Start by logging into your online account using your username and password. Once logged in, navigate to the "My Account" section, where you can update various aspects of your profile such as payment methods, contact details, vehicle information, and more. Ensure that you save any changes made to your account information for it to be updated successfully. If you encounter any issues or have specific inquiries, you can also reach out to the E-ZPass Customer Service Center through the website's contact avenues.
How can I replenish funds in my E-ZPass account?
A4: E-ZPass offers multiple methods to replenish funds in your account. The most convenient option is to link a preferred credit card, debit card, or bank account to your E-ZPass account. You can set up an automatic replenishment feature that will add funds to your account whenever the balance falls below a predetermined threshold. Alternatively, you can manually replenish your account through the E-ZPass website by logging in and selecting the "Make a Payment" option. In addition, cash replenishment services are available at select authorized E-ZPass Customer Service Centers and retail locations.
Can I use my E-ZPass transponder in multiple vehicles?
A5: Yes, E-ZPass transponders are typically interchangeable among vehicles registered to the same account. However, it is important to properly affix the transponder to the windshield and ensure it is mounted according to the instructions provided to ensure optimal detection. If you frequently switch vehicles or use rental cars, it is recommended to update your account information to reflect the license plate numbers of the vehicles you are temporarily using. This will ensure correct and accurate tolling for each vehicle.
How can I sign up for E-ZPass?
A2: To sign up for E-ZPass, visit the official website e-zpassny.com and click on the "Sign Up Now" button. You will be directed to an application form where you can provide your personal and vehicle details. Once your application is complete, you will need to submit it online or by mail along with any required documentation, such as proof of vehicle registration. After processing your application, a welcome package containing your E-ZPass transponder(s) will be mailed to you, allowing you to start using E-ZPass to pay tolls.
What is E-ZPass and how does it work?
A1: E-ZPass is an electronic toll collection system used on the majority of tolled bridges, tunnels, and highways in the northeastern United States. It utilizes small, battery-powered transponders that are affixed to the windshields of vehicles. When a vehicle equipped with an E-ZPass transponder travels through a toll booth, the toll is automatically deducted from the corresponding account. The transponder uses radio frequency identification (RFID) technology to communicate with the toll collection equipment, making the toll payment process seamless and efficient.
What should I do if my E-ZPass transponder is lost or stolen?
A8: In the event that your E-ZPass transponder is lost or stolen, it is crucial to act promptly to protect your account and prevent unauthorized usage. Log in to your online account on e-zpassny.com and report the loss or theft immediately. Customer Service Center contact information can also be found on the website to report the incident. The lost or stolen transponder will be deactivated, and a replacement transponder will be issued to you. If you notice any unauthorized charges on your account, promptly notify the E-ZPass Customer Service Center to resolve the issue.
How do I set up an online account on e-zpassny.com?
A3: Setting up an online account on e-zpassny.com is quick and simple. Start by clicking on the "Sign Up Now" button on the website's homepage. Fill out the required information on the application form, including your name, address, email, and a chosen username and password for the account. Once your application is approved, you will receive an email with instructions to activate your online account. Follow the provided link and enter your account information to complete the activation process. Your online account is now ready to use for various E-ZPass services and functionalities.
Popular Questions
How do I check my NY E-ZPass balance?
An account statement itemizing your toll usage and account balance will be sent to you through the mail or emailed to you. You may also check your account balance using our automated telephone system by calling 1-800-333-TOLL(8655).
How do I find my NY E-ZPass account number?
The serial number of your Tag(s) can be located on the E-ZPass label on the front-side of your Tag(s). The serial number begins with "004", "005", or "008".
How do I log into my E-ZPass MD?
Login. DriveEzMD.com. Maryland E-ZPass | DriveEzMD.com Accounts created on or before April 28, 2021, must be validated upon first time login. Click here to validate.
How do I pay my NY toll by plate?
You can pay your tolls now in a few short steps, by providing your license plate number, along with a payment method. If you already received a Toll Bill in the mail, you can pay it by selecting the Pay Toll Bill link. You can also use this "Pay Toll Now" feature to plan an upcoming trip.
How do I register my E-ZPass tag in NY?
Visit the E-ZPass ® web site Register your Tag* online or call 1-800-697-1554. The full $25.00 or $30.00 is applied respectively to the account once the tag is registered. Attach the Tag to the windshield and start saving! *Important: You must register Tag before using.
How much is the NY E-ZPass senior discount?
Enrolled senior drivers using E-ZPass pay a discounted toll of $2.50 which is 50% of the current passenger vehicle toll.
How do I register my E-ZPass in VA?
Go to ezpassva.com or call VDOT's information line (877-762-7824). INSTRUCTIONS: Do not mail this form. Complete form and submit to a DMV Customer Service Center. If listing more than 2 Personal Vehicles or if listing any Business Vehicles, complete CSMA 91, E-Z Pass Transponder Order Worksheet.
How do I activate my E-ZPass in NJ?
Once logged in to your E-ZPass account, go to "Tags & Vehicles" or visit one of our Customer Service Centers or by calling NJ E-ZPass Customer Service Center at 1-888-AUTO-TOLL (288-6865) and provide new license plate and vehicle information as soon as possible.Temporary license plate should be added to your account.
How do I contact Tolls customer service in NY?
Click here to find a location near you. Call the Customer Service Center at 1-844-826-8400.
How do I check if I owe Tolls in NY?
Violation number. E-ZPass tag number. Licence plate.
How do I dispute an E-ZPass in NY?
Your dispute must be submitted in writing to the Violations Processing Center at the following address. You may also FAX this information to 1-718-816-0762. You will need to identify the type of suspension, 60 Days, 180 Days or Revoked, the date and time of the occurrence and why you are disputing the Speed Suspension.
How do I contact tolls customer service in NY?
Click here to find a location near you. Call the Customer Service Center at 1-844-826-8400.
Where can I return my e-ZPass NY?
Does E-ZPass On-the-Go cost extra? Can a Tag be returned to a Retailer? No. The Tag must first be registered and then can be returned to: E-ZPass Customer Service Center, P.O. Box 149001, Staten Island, NY 10314-9001.
How do I change my EZ Pass location?
Submit your request in writing along with proof of the new address in the form of a driver's license, vehicle registration, or utility bill showing the new address. Submit requests to E-ZPass ® Customer Account Correspondence, PO Box 15187, Albany, NY 12212-5187.
How do I check if I owe tolls in NY?
Violation number. E-ZPass tag number. Licence plate.
How do I pay my tolls in NY?
You can pay this bill by mail, on the phone or in person, using a check, credit card, bank account or cash. Visit the Tolls by Mail site or call 1-844-826-8400 for more information.
What happens if you don't pay a toll in New York?
If the first Violation Notice is not paid, you will be charged a fee of $50 or $100 for each toll shown on the Violation Notice. Accrued fees may result in suspension of vehicle registration or exclusion from MTA Bridges and Tunnels toll facilities.